Bath & Body Works Customer Service
Bath & Body Works's Customer Service Help Page:
https://customercare.bathandbodyworks.com/hc/en-us/articles/4410663132819-Contact-Customer-CareThey are facing similar issues just as you are…
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What happened: The problem: I have not received my order I placed it on Dec *
What happened: I was trying to see how I can return an order that I received twice. I had trouble getting through to someone so I guess I have to call. ... I placed an order ************* on November **th. I ordered ** candles. Last week I received my order and was glad as three of the candles were presents that I needed to give on the **th. Today I received a box of candles, same as the last order last week and it was also dated **-**-** and had the same order *. I checked my credit card account and I was only charged once for the order. I do not want this second order nor do I want to pay for a second order. I know Ineed to return them but I do not want to pay for the postage. Can they be returned to a store? I am over ** miles from the nearest B&B store and don't plan to go to that area before Christmas. Please reply to me at my new email address at *****@***.com. Thank you.*Patty Nolan****-***-****I will gladly return the second order that I received but I will not pay the shipping to send them back and I live two hour drive from the nearest store. I will not be going back to that area untill the midle of January, ****. I would like you to send me a return address paying for the shipping. I did not order twice so I should not have to return them and pay the shipping. Your fault, not mine.Either send me a return address form to send the candles back with you paying the shipping or let me keep the candles. It was not my fault I received double orders so I should not have to pay to send them back.I have been a customer for many years. Each Christmas I but candles and soaps for family members. Usually order by mail and have never had a problem.Have tried to call but wait time was too long.
What happened: my order was damaged when delivered, one of the soap was leaking the box was all wet on the outside. and they just left it on the porch. with that side down so you couldn't see it.
What happened: Got my package*Thought l bought buy * get * free*Invoice doesn't show that*Discouraged *Would not gave ordered
What happened: The problem: I received a candle and it is broken do I need to return this product to receive a new product?
What happened: **.*.****@ *:**pm*On my online order *************** it showed FREE Eucalyptus-Spearmint fragrance Refill to be picked up in person at store located in Southpark Mall in Colonial Heights, VA****.*.**** afternoon* I went into store in order to pick up my FREE Fragnance Refill**Later on **.*.****’s evening, I checked my Mastercard Debit account.* YOUR COMPANY has CHARGED $*.** on my Mastercard Debit account for an item that SHOWED on my order that my item was suppose to be FREE!**I want the WRONGFULLY $*.** charge be REVERSED & return $*.** back into my Mastercard Debit card.**I am very disappointed in my order and I feel this VERY, VERY shady business dealings & I want my money RETURNED to my account **DonnaMarie DENT
What happened: I ordered wallflowers and hand soap in January and received * champagne toast wall flower and nothing else. I waited for the other items to come but they did not. I called and they said some items were no longer available but said they would fill the rest of the order and send it. I am missing wallflowers and hand soaps: ** champagne toast *********** Japanese cherry blossom *********** fresh cut lilacs enhanced *********** watermelon lemonade *********** kitchen lemon *********** brilliant citrus *********** vanilla coconut *********** vanilla birch *********** vanilla patchouli *********** winterberry ice *********** sunshine n lemon *********** white tea sage *********** winter citrus wreath *********** warm vanilla sugar *********** rose and ivy *********** cinnamon stick *********** Japanese blossom *********** lavender vanilla *********** winter candy apple *********** eucalyptus mint ***********I would like these items sent asap, as I ordered it mid January. I am upset the order was originally ignored and some of the items were no longer available. I can tell you between online and your stores, I spend $*** on an order and order*shop several times a year at Bath and Body works. I have never had a problem until now. Please send these items. *Sandra Johnson****** County Rd V*Napoleon, Ohio *********-***-**********@***.com
What are customer support channels for Bath & Body Works?
Bath & Body Works provides helpful channels like email, phone, help center, etc., for customers to receive support. The Bath & Body Works customer service team also offers social media support for quick advice and solutions.
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Email: applicantaccommodation@bbw.com
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Phone: 800-756-5005
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Help Center: https://customercare.bathandbodyworks.com/hc/en-us/articles/4410663132819-Contact-Customer-Care
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Twitter: https://twitter.com/bathbodyworks
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Instagram: https://www.instagram.com/bathandbodyworks/
What kind of support does Bath & Body Works offer?
Bath & Body Works offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Bath & Body Works customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to Bath & Body Works?
To put it simply, WorthEPenny is an independent third-party website that is not related to Bath & Body Works. WorthEPenny provides free tools and resources to assist customers in reaching Bath & Body Works customer service more efficiently, such as the Bath & Body Works phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Bath & Body Works, as well as forums where Bath & Body Works customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Bath & Body Works, it is not associated with or endorsed by Bath & Body Works.
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