Bath & Body Works Reviews
Bath & Body Works has an overall rating of 4.9 based on 41 reviews. Customer feedback on Bath & Body Works is mixed: Bath & Body Works reviewers highlight positive aspects like wide variety of products, pleasant fragrances, frequent sales and promotions, good customer service, which strongly appeal to fragrance enthusiasts, gift shoppers, skincare and body care consumers. However, Bath & Body Works is often criticized for its high prices without discounts, inconsistent product availability, shipping delays, strong scents may not suit everyone.
41 reviews
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How would you rate Bath & Body Works?
All Bath & Body Works Reviews (41)
germanlefebvre7396
May 22, 2026
"Glad I Didn’t Miss Out"
I ordered a few body sprays and lotions, and they showed up way faster than I expected. Everything was packed well, which was a relief because I always worry about stuff leaking or getting damaged in the mail. i’m really glad I ordered when I did because I would’ve hated to miss out or wait forever. Super happy with the quick shipping this time...
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James_young74
May 16, 2026
"Nice little perk for shopping there"
I really like the Bath & Body Works rewards program. It’s super easy to use and I’ve gotten a few free things just from buying stuff I was already gonna get anyway. The app makes it clear how many points I have and when I’ve got a reward, which is nice. I do forget to use them sometimes, but thats def on me lol. If you already shop there, it’s a nice lil bonus
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becky1977
May 06, 2026
"Nice on my skin"
I really like the ingredients in this, it don’t feel harsh on my skin at all. The scent is nice too and it stays around a bit without being too strong.
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cleo_Murray84
April 27, 2026
"Just What I Ordered"
The item were exactly what I ordered, so I’m happy with it. Thanks!
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Michaela_enriquez04
April 02, 2026
"Really nice and gentle"
I was pleasantly surprised by this. It smells really nice, and the best part is my skin didn’t feel itchy afterward. Happy with it so far.
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Dawn.evans
March 31, 2026
"Really happy with the packaging"
My order arrived safely and nothing leaked at all, which was such a relief. The box was neat and had plenty of padding, so everything felt well taken care of. I’m happy with the packaging this time!
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John_lipham95
March 28, 2026
"Lasted Through the Whole Workday"
I put it on before work and could still smell it on me by the time I got home, which impressed me. It’s nice when something actually lasts, and as a basic courtesy to everyone around you, smelling good through a long day doesn’t hurt.
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clarence_Turner91
March 21, 2026
"I’ve stopped in a bunch of…"
I’ve stopped in a bunch of times now, sometimes just to browse and sometimes because I’m looking for something specific, and it’s been a really consistent experience. The store is easy to get around, the staff are usually friendly, and I don’t feel rushed while I’m there. I also like that I don’t have to make a backup plan most of the time, because the stuff I usually go in for always seems to be in stock, which is a big reason I keep going back.
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John.depuy
February 28, 2026
"Finally Some Relief for My Dry Hands"
My hands were so dry I felt trapped in this constant cycle of putting on lotion and still feeling rough an hour later. I tried this body cream, and after just a couple days, they felt so much better. The scent is really nice but not overpowering, and my skin actually stays soft longer than I expected. I’ll definitely buy it again when I run out
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CHERRY
February 21, 2026
"I like shopping at Bath & Body Works…"
I like shopping at Bath & Body Works because there’s always so much to pick from. I’ll go in thinking I’m just grabbing one body spray or soap, and then I end up smelling candles, lotions, and whatever new scents everyone seems to be talking about. Some scents aren’t really my thing, but with the variety they have, I can usually find at least a few that I really like. It’s one of those places where I kind of want to know what everyone else is buying too, because there are always a few popular ones worth trying.
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william-Terrell
February 10, 2026
"Quick and Easy Shopping"
I found what I needed fast, which I always appreciate because I’m not the most patient shopper. Checkout was smooth and hassle-free, so that was a big plus for me. I do think the filters could use some improvement, though—I’m personally picky about narrowing things down quickly, and they didn’t feel as helpful as they could be.
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hello_michael427
February 09, 2026
"I ordered online and, like, I got the…"
I ordered online and, like, I got the pickup email way faster than I expected. When I got to the store, the staff was really nice, and they basically handed me my bag in maybe two minutes or so. yeah, no issues at all...
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richardhicks3119
February 02, 2026
"I wasn’t expecting much, but the scents actually…"
I wasn’t expecting much, but the scents actually last well, like I’ll use it and then later walk back into the bathroom and it still smells fresh, which is kind of the whole point, right? It’s just nice having the bathroom smell good for hours without having to keep spraying or doing anything extra.
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frances.Parduhn
February 01, 2026
"I ordered 3 candles from Bath…"
I ordered 3 candles from Bath & Body Works and they all showed up totally fine, no broken glass or weird dents or anything. After the first hour they burned evenly, and the scent actually filled up my living room, not just the tiny area around the candle lol. The wicks didn’t drown or smoke a lot either. I do trim them every time before lighting, so maybe that helps, but still they lasted really good. I’d def buy them again.
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stephanie_Garson05
January 28, 2026
"Right on Time!!"
My delivery showed up exactly when they said it would, and everything went smoothly with no issues at all!!
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Florence_cleary82
December 31, 2025
"Coupons really do help"
I wasn’t expecting much at first, but the coupons actually helped me save about a decent amount on my order. It’s nice when a deal is easy to use and doesn’t take forever to figure out
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sheila_Gaona04
December 31, 2025
"Easy Checkout and Smooth Experience"
Checkout was really easy. I had a couple of candles and soaps in my cart, used my reward, and the total updated right away. The shipping options were clear, and Apple Pay worked without making me retype all my info. I got the order email quickly too. I think other customers would appreciate how simple and hassle-free the whole process is. No issues at all, just a smooth checkout experience
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hazel_Pratt75
December 26, 2025
"Great picks for fall"
I found some really nice fall choices here. My sister and I were both impressed with the selection, and it was easy to find a few cozy seasonal options we liked.
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TinaWilliams
December 24, 2025
"I got my refund without any hassle at…"
I got my refund without any hassle at all. how quick and simple the whole process was felt kind of ridiculous in the best way.
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marilyn_Stringer75
December 22, 2025
"Quick Help"
They actually replied really fast and got my order issue fixed without any hassle.
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Bath & Body Works Q&A
Will bath and body ever bring back sleep- vanilla and cinnamon body lotion in their aromatherapy products ????
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Did you experience any bad reactions from using bath & body works?
ElijahWeaver
February 01, 2020
“I haven't yet, and my skin is usually sensitive to fragrance. Just do a spot test on your wrist and wait 24-hours. If you get no reaction, you can buy without fear.”
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Did your friends or family notice a difference when you used bath & body works products?
lazyelephant935
February 01, 2020
“A difference? In what regard? They may notice that you smell fresh or fruity, but anyone would notice that when someone is wearing scented lotion or body spray.”
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